What to Expect & Frequently Asked Questions

Heather works with professional craftsmen and women whom she trusts to carry out an amazing job, feeling safe in the knowledge that their work has been carried out to the highest standard.

Frequently Asked Questions.

  • See Design Day

    Yes.  If you let us know what you're struggling with during our call or on the contact form,  a design service can be created for you.  

    • This can include help choosing paint colours

    • Sourcing furniture items 

    • Lighting and floor plan layout

    • All window treatments (made to order curtains/blinds/shutters includes measuring and installation)

  • Yes.  We can work with what you already have and add pieces within your budget.

  • It depends on how big the project is, it could be six weeks or six months we will advise of lead times during the initial scope of work phase.

  • No, we try to work to a realistic budget and a mix of high street can be implemented.

  • We can provide a team of professional and trustworthy contractors, from decorators to plumbers and electricians, you then negotiate prices with them directly. Or we can work along with your sub-contractors if you trust them.

Our process

  • A quick phone call to see if we are the right fit. Together, we will discuss the project’s scope and your vision.

  • A home consultation normally last between 1 and 2 hours, a virtual consultation can also be arranged for those who live outside our location.

  • You will receive a Welcome Pack outlining our process. This also goes through the scope of our work and involves the contract and design fees involved.

  • We will create elegant mood boards and complete measurements for the area. Concept boards are presented before the final presentation.

  • We will present our design to you with optional rendering for your approval.

  • We will go through the product procurement and delivery of the required items.

  • We will style and add those all important finishing touches ready for the reveal and if you are in agreement, we arrange professional photography of your beautiful space while respecting your privacy.

  • We hand over your beautiful home and like to keep in touch for any after care.